We are committed to protecting the privacy of your personal information and to handling your personal information in a responsible manner in accordance with the Privacy Act 1988 (Cth), the Privacy Amendment (Enhancing Privacy Protection) Act 2012, the Australian Privacy Principles and relevant State and Territory privacy legislation (referred to as privacy legislation).
We collect information that is necessary and relevant to provide you with medical recruitment and consulting services. This information may include your name, address, gender, date of birth, employment history, a curriculum vitae, proof of qualifications, application forms to relevant bodies and agencies, Visa information, Passport information, signed contracts or letters of offer, financial information and contact details.
This information may be stored on our computer and/or in hand written records. Wherever practicable we will only collect information from you personally. However, we may also need to collect information from other third party sources and in such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
We collect information in various ways, such as over the phone or in writing, in person or over the internet if you transact with us online.
Use and Disclosure
We will treat your personal information as strictly private and confidential. We will only use or disclose it for purposes that are reasonably necessary for the proper performance of our function as a medical recruitment and consulting service and are likely to differ depending on whether you are a Work seeker, a Client, or selling or partnering a practice.
For Work seekers
The information that we collect, hold, use and disclose about Work seekers is typically used for work placement operations, recruitment functions, consulting functions, marketing our services to you, statistical purposes and statutory compliance requirements.
Personal information that we collect, hold, use and disclose about Clients is typically used for client and business relationship management, work placement operations, recruitment functions, marketing services to you, statistical purposes and statutory compliance requirements.
Selling or Partnering a Practice
Personal information we collect, hold and disclose about Clients selling or partnering a practice is typically used for introducing a Client in order to facilitate a sale or partnering agreement, client and business relationship management, marketing services to you, statistical purposes and statutory compliance requirements.
There are circumstances where we may be permitted or required by law to disclose your personal information to third parties. For example, to Medicare, Police, insurers, solicitors, government regulatory bodies, tribunals, courts of law, hospitals, or debt collection agents.
We may disclose information about you to outside contractors to carry out activities on our behalf, such as an IT service provider, solicitor or debt collection agent. We impose security and confidentiality requirements on how they handle your personal information. Outside contractors are required not to use information about you for any purpose except for those activities we have asked them to perform.
Our policy on direct marketing
Your personal information such as names, phone number and email addresses may be used for direct marketing. We do not provide your information to any third parties for marketing purposes. You may opt out of marketing emails at any time by electing to unsubscribe. We comply with anti-spam legislation, and you may opt to discontinue receiving marketing materials from us at any time.
Data Quality and Security
We will take reasonable steps to ensure that your personal information is accurate, complete, up to date and relevant. For this purpose our staff may ask you to confirm that your contact details are correct when contacting you. We request that you let us know if any of the information we hold about you is incorrect or out of date.
Personal information that we hold is protected by:
• securing our premises
• placing passwords and varying access levels on databases to limit access and protect electronic information from unauthorised interference, access, modification and disclosure.
If you believe that the information we have about you is not accurate, complete or up-to-date, we ask that you contact us in writing (see details below).
You are entitled to request access to your personal information that we hold about you. We request that you put your request in writing and we will respond to it within a reasonable time.
There may be a fee for the administrative costs of retrieving and providing you with copies of your personal information that we hold.
We may deny access to your personal information that we hold in certain circumstances permitted by law, for example, evaluative opinion material obtained confidentially or if it would impact on the privacy right of other people. We will always tell you why access is denied and the options you have to respond to our decision.
If you have a complaint about the privacy of your personal information, we request that you contact us in writing. Upon receipt of a complaint we will consider the details and attempt to resolve it in accordance with our complaints handling procedures.
If you are dissatisfied with our handling of a complaint or the outcome you may make an application to the Australian Information Commissioner or the Privacy Commissioner in your State or Territory.
Overseas Transfer of Data
We will not transfer your personal information to an overseas recipient other than yourself.
159 Ridgecrop Drive
Castle Hill NSW 2154
Phone: 0402 135 162